We may collect information you provide, including your name, email address, telephone number, billing or delivery address, rental dates, communications, signed agreements, and information needed to confirm eligibility for a rental, such as identification, driver’s-license, and insurance information.
We use this information to answer questions, manage availability and reservations, process payments, deposits and refunds, coordinate pickup or delivery, prevent fraud, enforce rental agreements, comply with legal obligations, and improve our website and services.
Our website and reservation system are provided through Booqable. Payments are processed securely through Stripe. We do not directly receive or store your complete payment-card number. Booqable and Stripe may process information according to their own privacy policies.
We do not sell personal information. We may share information with service providers, insurers, payment processors, professional advisers, or government authorities when reasonably necessary to provide a rental, comply with the law, prevent fraud, or protect our rights and property.
Our website may use cookies and similar technologies to operate the site, remember preferences, measure performance, and improve the customer experience. You may manage available cookie choices through the cookie-preference controls on this page or through your browser settings.
We retain information only as long as reasonably necessary for reservations, customer service, accounting, insurance, dispute resolution, and legal compliance. We use reasonable administrative and technical safeguards, but no online system can be guaranteed completely secure.
To request access to, correction of, or deletion of your personal information, contact us at [email protected] or (206) 225-6515. We may need to retain certain records when required for legitimate business, tax, insurance, or legal purposes.
This website and our rental services are not directed to children under 18. We may update this policy periodically by posting the revised version and effective date on this page.